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Privacy Policy

Last updated: 1 January 2026

1. Who We Are

Altura Dental ("we", "us", "our") operates a dental practice in Cleveland. We are committed to protecting your privacy and handling your personal information responsibly.

2. What Information We Collect

We collect personal information necessary to provide dental services, including your name, contact details, date of birth, health-fund details, dental and medical history, clinical records, photographs, scans and X-rays. When you submit a form on this website we collect the name and phone number you provide, along with technical data such as IP address and browser information.

3. How We Store Your Information

Patient information is stored in secure, password-protected practice management software on encrypted servers. Paper records are kept in locked storage. Access is restricted to authorised staff and clinicians on a need-to-know basis. We retain clinical records for the period required by law.

4. How We Use Your Information

We use your information to provide and administer your treatment, communicate with you about appointments and consultations, process health-fund claims, comply with legal obligations, and (with your consent) send you relevant practice updates. We do not sell your personal information.

5. Cookies and Online Tracking

This website uses cookies and the Meta (Facebook) Pixel to measure advertising performance and improve user experience. You can disable cookies in your browser settings at any time.

6. Disclosure to Third Parties

We may share information with referring or treating health practitioners, health funds, payment-plan providers and regulatory bodies where required by law.

7. Accessing or Correcting Your Information

You may request access to or correction of your personal information at any time by contacting us using the details below.

8. Contact Us

Altura Dental — Privacy Officer
Phone: +61 7 4801 3033